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Protect Yourself, Protect SMU

Cyberthreats are rapidly rising. Universities are not spared from malicious attacks. Boost your cybersecurity awareness with our quick tips. (SMU login needed)

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Public Knowledge Base

Notebook and MacBook under Device As a Service
Typical Seminar Room
Student Printing Service
Teaching Tools in Classroom
What are the specifications for current Notebook tender?
Typical Classroom
Classroom Audio & Visual Guide
How to do live streaming from Seminar Rooms and Classrooms

If the guides above do not meet your needs, please visit our A-to-Z Directory website for a detailed list of service guides.

Quick start for new SMU members

The IT welcome kit is a general introduction to IT services for new members of the SMU community.

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Forgot your password?

IITS offers a convenient self-help service for password reset and unlocking, catering to the needs of its staff, students, faculty, and alumni during lockout situations.

Reset Password

Systems Change Request Management System

New Change Request

K2 Change Request (View Mode)

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SMU IITS Chatbot

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Public Knowledge Base

Quick start for new SMU members

Forgot your password?

Systems Change Request Management System

SMU IITS Chatbot

Where to find us

IT Help Centre

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