Public Knowledge Base
If the guides above do not meet your needs, please visit our A-to-Z Directory website for a detailed list of service guides.
Quick start for new SMU members
The IT welcome kit is a general introduction to IT services for new members of the SMU community.
Forgot your password?
IITS offers a convenient self-help service for password reset and unlocking, catering to the needs of its staff, students, faculty, and alumni during lockout situations.
